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Return Policy

  • You may return your items if you are not satisfied with your purchase.
  • Items must be returned within 14 days of purchase.
  • We will issue a refund to your original pay method within 30 days of receipt of return. In many cases you will receive your refund sooner.
  • Items must be returned in their original condition.
  • Damaged books will not be accepted for return, unless the damage was on our part.


To return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Please feel free to contact us with any other questions or concerns. We will respond to your email or phone call within 24 hours.

Email
dawn@positivelypublishingkids.com



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